Senior Designer

Pact is seeking a Senior Designer or Design Lead who has a vast comprehension of what it takes to design and ship beautiful, functional digital experiences. The ideal candidate should have several years of experience in leading the design of ecommerce or direct-to-consumer projects, understand UI/UX best practices, and be comfortable working with various design tools.

You'll take an active role in the creation of the work, but also play an integral part in the project's overall success – working closely with clients to understand their goals, leading demos, exploring and iterating throughout the design process, and handing the work over to developers.

• Design beautiful, performant site experiences – you must know how to create site experiences that preserve brand storytelling and adhere to best practices
• Own complex digital products from strategy through execution, finding ways for our clients to create digital experiences that keep customers coming back for more
• Confidently facilitate discovery sessions, kickoff calls and rally project teams around big ideas (and nitty-gritty deliverables)
• Strong command of UX, UI and systems thinking – finding harmony in beauty, function and scale
• Thoughtfully communicate big ideas and raise the bar – both for our clients and our team
• Guide the design process – dig into requirements from stakeholders, lead the design process and prep it for development
• Drive key client presentations and discussions of your work
• Work with our Operations team to define project requirements + scope.
• Help promote an inspiring and inclusive environment alongside the rest of the team
• Ensure designs are pressure-tested for unique edge cases and that there are fewer unknowns in the development process

• 5+ years of design experience either at a rapidly scaling direct-to-consumer brand or ecommerce-focused agency
• Demonstrated mastery of UI/UX principles, best practices, and common design tools (Figma preferred)
• Strong interaction and/or prototyping design skills
• Natural inclination to take the lead and help everyone arrive at a deeper understanding and greater appreciation of the work
• Fluency in translating stakeholder goals, user research, and requirements into exceptional design experiences
• Well-versed in staying ahead of desktop and mobile best practices, developments, and trends in web and mobile
• An understanding of what it means to balance best-practice recommendations with a site that's memorable and worthy of awards

• Comfort with ambiguity and client briefs that sometimes lead to more questions than answers; willingness to try things out even when things may be unclear
• Motivated by feedback and the opportunity to improve in your role and shape the company's culture overall
• Possess a spark of entrepreneurial spirit, as most of our clients are startups