Quality Assurance Tester

At Pact, we are a design-led, development driven studio creating digital experiences that help interesting brands tell their stories. We are looking for a Part-time QA Tester with a strong focus on Shopify and ecommerce platforms to join our remote team. In this role, you will be crucial in maintaining the high standards of our projects, ensuring that every aspect of our builds meets the highest benchmarks for functionality, performance, and user experience.

You will work closely with our cross-functional teams of designers, developers, and producers throughout the project lifecycle. Your keen eye for detail and understanding of ecommerce platforms, especially Shopify, will be instrumental in catching and resolving potential problems before they reach our clients.

This part-time role offers flexibility, with an average of 15-20 hours per week. The exact schedule can be discussed and agreed upon based on project needs and your availability.

• Develop and execute comprehensive test plans and test cases for web applications, with a primary focus on Shopify
• Create detailed test scenarios covering key e-commerce functionalities (e.g., product browsing, cart management, checkout process)
• Perform thorough manual testing across various devices and browsers
• Conduct functional, regression, and user acceptance testing throughout the development lifecycle
• Identify, document, and track bugs using project management tools like Asana
• Collaborate with developers to resolve issues and verify fixes
• Create and refine QA processes for both clients and internal teams, ensuring consistent quality standards
• Assist in creating and maintaining testing environments that accurately reflect production scenarios
• Perform fundamental accessibility testing to ensure compliance with basic WCAG guidelines

• You have 2+ years of experience in software QA testing, preferably in web and e-commerce environments
• You have a strong understanding of software testing methodologies and best practices
• You have proven experience in writing detailed, comprehensive test cases
• You are proficient in using project management and bug tracking tools, especially Asana
• You have excellent attention to detail and analytical skills
• You possess excellent communication skills (written and verbal) in English
• You are self-motivated with the ability to work independently and as part of a team
• You align with Pact's values of connection, excellence, ownership, proactivity, and growth

• Experience with automated testing tools and frameworks (e.g., Selenium, Cypress)
• Strong familiarity with Shopify's ecosystem, including:
• Proficiency in navigating and testing the Shopify Admin interface
• Deep understanding of Shopify's theme architecture, including sections and blocks
• Experience with theme customization and the Theme Customizer interface
• Comprehensive knowledge of Shopify's product data model, including the relationships between products, variants, collections, and metafields
• Understanding of accessibility standards (WCAG) and experience in accessibility testing
• Experience with performance and security testing

• Competitive hourly rate based on experience and skills, estimated between $30 - $50 CAD per hour
• Flexible working hours to accommodate your schedule and work-life balance
• Fully remote work environment
• Opportunity to work on diverse, challenging projects for interesting brands
• Potential for increased hours or project involvement based on performance and company growth
• Possibility of transitioning to a full-time role in the future

• Be part of a dynamic, design-led studio that's shaping the future of e-commerce experiences
• Contribute to projects for inspiring brands that are innovating in the retail and commerce space
• Enjoy the flexibility of remote work while being part of a collaborative, supportive team
• Develop your expertise in Shopify and e-commerce QA, positioning yourself at the forefront of the industry
• Experience our culture of excellence, where every team member's contribution is valued
• Benefit from our commitment to work-life balance, even in a part-time role
• Join a company that values diversity, inclusion, and personal growth
• Gain valuable experience that can enhance your career prospects in the e-commerce and web development fields

At Pact, we're committed to creating an environment where every team member can thrive and contribute meaningfully to our mission of bringing brand stories to life through exceptional digital experiences.

• Your first conversation with Pact will be a screening call, where you’ll be able to ask - and receive answers - regarding any general questions you have and to confirm the role is a fit for what you’re seeking.
• Your second conversation will connect you directly with the hiring manager for the role you’re applying to. Here, you’ll have a chance to ask more questions about the work you’ll be doing. This conversation will also focus on your past work experiences.
• The next step for most of our roles is a candidate challenge. This is an evaluation of the skills relevant to be successful in this role. At Pact, we believe in fairness and value your time and effort. As such, we will compensate you at a competitive hourly rate for the time you spend on this challenge, regardless of the outcome of your application.
• Your third conversation allows you the opportunity to meet the team members you might be working with on a daily basis. Here, you’ll be able to ask questions about team processes, workflow, and the employee experience at Pact.

We aim to provide prompt feedback throughout the process and are committed to transparency in our hiring decisions. Generally, we make an offer within 2 weeks of the final interview. We're flexible with start dates and can often accommodate a start date as early as the Monday following the acceptance of our offer.

We understand we're asking you to invest your time and best efforts in our process, and are appreciative of getting the chance to better know who you are as a person and candidate. In return, we’re committed to offering transparent communication and prompt feedback as you navigate this application with us.