We take a holistic, team-like approach to shaping direct-to-consumer businesses

We do more across a variety of touchpoints for select clients so that we can be accountable and flexible to all the road bumps that inherently come with building something new.

We're startup people

Before founding Pact, we worked on some of the world’s most renowned digitally-native brands, like Glossier, Frank & Oak, Reformation, The Honest Company and more.

We know what you’re going through because we’ve been there, too. We’ve built it, lived it, launched it. As a result, we’re perfectly positioned to imagine, design and build platforms that drive meaningful change.

Plus, we have the benefit of experience that you can lean on to avoid costly mistakes.

Our offices

814 Broughton St. – Suite 102
Victoria, British Columbia
V8W 1E4

7236 Waverly Street – 225
Montréal, Québec
H2R 0C2

As a small, cross-functional team, we happily wear many hats.


  • Identity Design
  • Website Design
  • User Research
  • Strategic Audits
  • Art Direction


  • Brand Positioning
  • Content Architecture
  • Strategic Audits
  • Copywriting
  • Tone of Voice


  • DevOps
  • Third Party Logistics
  • Migration / Replatforming
  • Custom Shopify Apps
  • Site Speed + Performance

Platforms of choice

  • Chord – an exceptional headless commerce experience.
  • Shopify+ – the best way to launch a business nimbly.

Selective by design.

PACT (pakt) noun
a mutual agreement between individuals or parties.

What sets us apart is that the work we do with clients is long-term in nature and allows us to foster a connection with the people we work with.

We work closely with our clients’ internal teams and slot seamlessly into their day-to-day operations.

This philosophy blends seamlessly with a focus on supporting an intentionally select group of high- end clients, which in turn allows us to offer maximum impact in reaching their goals.

Our projects often involve helping businesses go to market, but we also work as specialists on tactical engagements.

Now, we’d love to hear about you.

Get in touch.